FAQ's
Got questions? We've got answers! Find the answers to the most frequently asked questions about eTandy Web Hosting plans
Faq
AGive your business a more professional look with Business Email by branding your regular email ID with your company’s domain name (example: xvz@mycompany.com). Additionally, you also get the benefit of our latest email hosting servers that give you the best uptime, least latency and maximum reliability. Plus, our Business Email Hosting service is provided on the cloud. You can add email accounts as your business grows.
AWith your Business Email Hosting, you can use any desktop-based email client such as Microsoft Outlook / Outlook Express / Mozilla / Eudora / Entourage 2004 / Windows Mail, etc. We have a guide that will help you configure different email clients.
AYou can use the white-labelled URL: http://webmail.yourdomainname.com to access your Webmail account. On the login page, just enter your email address and password.
AYou can access your Business Email from a desktop, smartphone or tablet. Our Webmail is built using HTML 5 & JavaScript and is compatible with all major Operating Systems including iOS, Android, Windows Mobile, Symbian, Blackberry and more.
AEach Business Email account has 5 GB of space dedicated for emails.
APort 25 is used for the Outgoing Mail Server/SMTP Service. However, if your ISP is blocking Port 25 for SMTP services, you can use the alternate port 587 for sending emails.
AYes, you can create mailing lists, add users, delete users, select a moderator, restrict people from joining a mailing list and even ban a user from a mailing list.
AWe have zero tolerance for SPAM. You can’t send unsolicited / bulk emails and spam. “Safe lists”, purchased lists or selling of lists will be treated as spam as well. We may terminate accounts identified as ‘spammers’ without prior notice.
AYes, an Auto Responder is a program when setup for your email address sends out an automatic email when an email is received at this email address. You can find out more about setting up autoresponders on our knowledge base
ACloud Hosting is the newest form of web hosting that is gaining great popularity over the recent years. The concept of cloud hosting is principally ‘Divide and Rule’. The cluster of servers that work together to meet the resources required for maintaining your website is termed as a cloud.
AWhen your domain name expires it enters a three-stage Redemption Grace Period (RGP). During RGP you are able to renew the domain before it is deleted and re-enters the market.
AFor about 29 days* after the expiration date, your domain name can be renewed at standard rates. In order to renew your domain during this period, call or open a ticket with our billing department. Once the renewal payment is processed, your domain name will be reactivated. You may experience a period of 1-48 hours for DNS propagation.
AFor about 29 days* after the expiration date, your domain name can be renewed at standard rates. In order to renew your domain during this period, call or open a ticket with our billing department. Once the renewal payment is processed, your domain name will be reactivated. You may experience a period of 1-48 hours for DNS propagation.