eTandy respects and considers that it’s our responsibility to maintain our clients’ privacy and confidentiality of data we collect. This privacy statement is intended to appraise you our policies and practises in collecting, using and disclosing your personal information which we obtain during the service process that can be used to identify, contact, or locate a single person, or to identify an individual in context. The statement will clarify you with our commitment to maintain the privacy of your personal data that we collect from you.

By visiting our website (www.etandy.net), using our services or and by providing information by other means, you agree and accept to the terms of this privacy statement.

For the purposes of this agreement, the term “visitor” includes website visitors who haven’t become our customers yet and our customers who visit our website, who perform uploading data to or downloading data from our website or simply navigate through our website.

The data we collect

eTandy collects personal information that you submit to us voluntarily which may include but not limited to your name, email address, mailing address, phone number, IP addresses, Live Chat Messages, phone conversation logs, product and service selections.

Generally, there are two main ways we collect information from our visitors

Personal Information you provide

Personal Information we gather from visitors via chat, email or other written correspondence, telephone calls, web-based forms, or other means.

The personal information we generally collect from our clients

• Name and designation
• Company name
• Company address
• Company landline number
• Mobile number
• Secondary person’s contact details
• E -mail addresses

Information we collect via technology

We collect passive information through technology such as visitor’s Internet Protocol address, browser details, operating system, use of cookies and navigational data in order to deliver our visitors a more efficient solution.

Web visit

You may visit our websites in any of the following ways:

• By using visitor’s browser to visit our websites
• By viewing an advertisement displayed on a third-party website that is served content by our web server.

When a visitor navigates to our website, we collect IP address (unique network addresses), the date, time and duration of your visit, the time and duration you spent on web pages of our website, the state or country from which our website was accessed and visitor’s computer system data, such as type of your computer, your browser type and operating system. This type of information cannot be used to identify your individual identity.

When you visit our website through a paid ad on the internet, via a link in an email, we gather the same information mentioned from that link. Visits through a non-paid source, such as a link in a non-paid search engine result or a hyperlink on another website, will be tracked from that source to the extent we are able to do so.

It’s likely that we place a cookie (a unique alphanumeric identifier that enables us to identify the number of unique visitors to our website) on your hard drive during your visit to our website. Cookies cannot deliver viruses and cannot be used to retrieve personal information. A visitor always can disable the use of cookie from their web browser’s security settings in case they don’t like being placed a cookie on their computer.

We never collect visitor’s personal information as a part of your visit to our website(www.etandy.com) but web visit information may be tied to other information (including personal information) we gather from you via chat, web forms, and other means, we describe in this privacy statement.

Hyperlinks to third party websites

eTandy has not reviewed all of the websites we’ve linked to our website(www.etandy.com) and is not responsible for the contents or policies of any such linked website. Privacy practices of those sites are not covered by this privacy statement and use of any such linked websites is at the visitor’s own risk.

Minor Children’s Online Privacy Protection

eTandy does not intentionally collect or maintain information about visitors under the age of 13.

Use of Information

Personal Information

In general, eTandy uses visitors’ personal information for the following purposes

• To process our service requests and orders,
• To communicate with you regarding our services and products
• To deliver our products and services
• To process payments
• To optimize our products and services to deliver you and our future clients a better service.

This information will also be used to detect and or prevent fraud or abuses of our website and to enable third parties to carry out technical, or other functions on our behalf.

Contact Information

eTandy uses visitors’ personal information to communicate with you when necessary regarding our services and related products and solutions that might interest you.

Financial Information and payment card details

eTandy never requests your credit card or account details when processing your service orders as we accept payments via direct bank deposits, cheque under the name “Tandy Electronics” and post or handed over to our office

Your telephone call may be recorded and information provided will be entering into our system and information you submit in writing will be archived and may be tied to information that we collect about your web visits. We’ll be using your information to establish an account when you purchase our services.

Disclosure of personal information

We do not sell or release your personal information to third parties unless we have your approval. However, we may pass your information along to third-party service providers who have agreed to use at least the same level of privacy protections described in this privacy statement as necessary who work on our behalf. But those parties will not be authorized to use your personal information outside of eTandy functions.

eTandy utilizes data centres with certifications including Payment Card Industry Data Security Standard (PCI DSS) compliance and the AICPA SOC 2 Type 2 Standard (formerly SAS 70 Type II.

In an event of a breach of our terms and conditions or website service terms or where we are required to disclose your personal information in order to comply with any legal obligation, eTandy may disclose your information to the relevant authorities. We may disclose your personal information to third parties as necessary in order to impose our legal rights and others safety and assist with controlling fraud, spam or other undesirable conduct.

Opting out of communication

With us, you get the opportunity to select whether you would like to opt out or not of your personal information being disclosed with third parties for purposes other than for what we’ve collected the information like notifications, security alerts … etc. (except for legal requirements and third-party service providers who work on our behalf).

Security of your information

We take reasonable precautions to protect your security in order to discourage the loss, misuse and alteration of the information we collect.

We utilize modern security measures such as encryptions, firewalls, and access controls as appropriate to protect the information we collect from you. We store the information provided by you on a local offline computer system in a well secured and controlled facility with a limited access anda high secured backup storage in another location. All our visitors’ textual information will be encrypted during transmission to our databases which is only accessible to eTandy employees, contractors and agents (as necessary) who are bound by a confidentiality and nondisclosure agreements with eTandy.

 Data Integrity

All the personal data we collect from our visitors are relevant to delivering them a service that they seek. eTandy takes steps to make sure that the information provided by visitors is reliable for its intended use, accurate, complete, and current before use.

 Right to access your personal information

eTandy acknowledges the visitor’s right to access their personal information for the purpose of review, updating, correction and deletion. In case you believe that any personal information you provide us with is incorrect or is has been or might use in an inappropriate manner, please contact us and will take immediate actions to correct or delete any information and restrict its use as necessary.

Our privacy policy is being regularly verified for its accuracy and comprehensiveness while ensuring that it’s been appropriately displayed and completely implemented and in compliance with the standard law. eTandy has employee trainings and internal procedures in place to ensure our compliance with this privacy statement.

 Inquiries or Complaints

If you have any questions or complaints regarding our privacy statement or would like to learn more about the information being collected or clarify anything with the privacy statement, please contact us at privacy@etandy.net. We are committed to resolving your issues and concern you may have regarding our privacy statement.

 Notifications of changes to the privacy policy

We never do any changes to our privacy policy to make your personal information we’ve collected in the past less protective without your prior consent. Any amendments made to this privacy policy will be posted on our website so we encourage our visitors to visit our privacy policy time to time and be aware of the updates being made.

This file was last modified on June 17, 2020.